Published

Using generative research in experience design

March 2017

U1 Group community blog

Co-design is easy: 5 ways you can include client teams in user research projects

February 2016

U1 Group community blog

reDiscovery: Reconsidering user needs led to the overhaul of an important online tool for Victorian energy consumers

November 2015

U1 Group community blog

Rethinking Segments: Using motivation as inspiration

February 2015

U1 Group community blog

R.E.S.P.E.C.T. for the Method: Workshop Facilitation Guidelines, Inspired by Aretha

December 2014

UXMas digital advent calendar

Communicating Design Research in Industry: Applying Design Research Methods to Address Challenges with Stakeholder Buy-In

December 2018

AIGI Design Educators Community Conference - "Decipher".  

Turning CX research into strategy

October 2015

NG Customer Experience Summit

Engineers as design participants

April 2012

Proceedings reference: Tunstall, E., & Buur, J. (Eds.) (2012). Proceedings Participatory Innovation Conference 2012: PIN-C 2012. Syddansk Universitet.

Lang, J and Howell, E (2017). Researching UX: User Research. SitePoint.