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PORTFOLIO

Key Leadership Accomplishments

Created and built a new practice and team

Created and built a new practice and team

Created and built a new practice and team

     As the Head of Discovery and Design at U1 Group, I built a team to help clients with exploration and strategy to ensure they were creating the right solutions. This was a new practice that I developed to add generative and exploratory research and design to the service offering. 


• Hired and managed team of 6 specialists
• Earned $1.5M in new work over 18 months
• Increased client loyalty (# return clients)
• Enabled profitable sale of company after 2 years 

Expanded and ran a design research team

Created and built a new practice and team

Created and built a new practice and team

As the Design Research Director at D-Ford (Ford Motor Co), I led a group of 17 researchers and managers. I scoped and guided a range of projects for and with Ford design teams to provide customer inspiration and understanding, design strategy, technology exploration and solution refinement. 


• Standardized research approach and outputs
• Established research capabilities for FordPro
• Expanded team from 8 to 17 design researchers
• Eliminated biased depiction of customers

Below is a select sample of projects across industry, craft and global region that I have scoped and led either as a consultant or in-house expert. Click each photo to find out more about the project.

Projects

Increasing corporate investment in Australia

Understanding the journey to electric vehicle fleets

Supporting the student transition to university

Rethinking government support for energy consumers.

Developing smart scheduling with AI

Adapting geofencing technology for worksites

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Organizations I have worked with

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